Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also cover the return shipping costs if the return is due to our error (e.g., you received an incorrect or defective item).
You can expect to receive your refund within four weeks of handing your package to the return shipper. In many cases, refunds are processed faster. This timeframe includes transit time for us to receive your return (5 to 10 business days), processing time once we receive it (3 to 5 business days), and your bank’s processing time (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and product details. We will respond quickly with instructions on how to return your items.
Shipping
We ship to virtually any address worldwide. However, some products have shipping restrictions and cannot be sent internationally.
When you place an order, we’ll estimate shipping and delivery dates based on item availability and your selected shipping options. Shipping date estimates may be shown on the shipping quotes page.
Please note that shipping rates for many items are weight-based. The weight is listed on each product’s detail page. To align with our shipping providers’ policies, all weights are rounded up to the next full pound.
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